The Upshot
The project team completed its acceptance review with CSA on 14 and 15 November 2001, with only a minimal number of remaining actions to close, such as minor software fixes. However, a $ 50 plastic part deep in the arm joint failed, forcing MD Robotics to replace the part in all 21 joints and perform a partial re-test. “No project manager goes by without meeting ‘Mr. Murphy,’ and we did too,” Abramovici says.
All in all, MD Robotics met the schedule and budget, and the customer was satisfied. Currently, the robot is undergoing end-to-end testing to ensure that it will interface with software and integrate with International Space Station systems. “I think delivery of this project has given us an edge over other companies – we’re able to bid contracts in different light,” Woodland says. “It was very important to do this project and do it well. It had given us confidence in being able to bid on similar projects more aggressively and knowing that we can accomplish what we set out to do.”
Today, the firm continues to reap rewards from its introspection. “In most of our new projects, the associate program managers have been prompted to director positions with our company,” Abramovici says. “We’re now leading new programs, and we’re applying our soft skills lessons learned. It has made a big difference. We moved into small, fast and quick programs. Our portfolio has dramatically increased and, mostly, that’s because we’ve shown we can do it.”
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